Glow Health Care Services …. helping people to live better

Who We Are

Who We Are

Learn about us
About Glow Healthcare Services

Glow Healthcare Services is one of the leading providers of complex care services, harnessing innovation to raise standards and deliver better outcomes for children, young people and adults with different medical conditions. We are experienced in the provision of long-term care across a spectrum of health and social care needs. Glow Healthcare services is able to provide a choice of high-quality complex care and rehabilitation services, both in the home and in a residential setting, delivered by fully trained support staff.

We support children, young people, and adults that have congenital conditions by providing adequate clinical care. Our care packages are well integrated to the individual’s needs in order to help and empower them to live the best life they deserve. The services we provide is to protect, care and support children, young people, the elderly and their families.

Also, we provide home care services to the elderly, children with learning disability, physical disability, complex care needs and children live in families where parents are suffering with long term or on-going health issues. Our professional care assistants and support workers are trustworthy, reliable and are recruited directly by Glow Healthcare. We ensure they undergo continuous assessment and mandatory on-going professional development training to update their skills and working practices. Furthermore, they have Qualifications and Credit Framework (QCF) level 3 and an updated enhanced DBS, Disclosure and Barring Certificates which enables them to care for people with various care needs and administer medications and more.

Glow Healthcare Services is registered with the Care Quality Commission (CQC). In addition, we are accredited and regulated by the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA).

We provide quality person-centred services by focusing on the individual’s needs and responding to each client’s changing needs, circumstances and demand. Our desire is to help and promote good health, independence and wellbeing to those we serve. Besides, we respect each individual’s choice, dignity and control regardless of their religion, ethnicity, gender, age and sexual orientation.

We aim to provide the highest level of support to our clients with our care assistants and support workers. At Glow Healthcare services, we support and promote each individual’s good health, independence, wellbeing, choice, dignity and control regardless of their religion, ethnicity background, gender, age and sexual orientation.

Glow HealthCare Services are the Right Choice

Why choose us

1

The Way we Support individuals
We care about your privacy, choice, dignity, control and this is our priority. We have a team of well trained and qualified staff that can provide a high level of care in the comfort of your home. During our initial contact with you, our discussions is focused on your care plan in order for us to meet your desired needs and agreed outcomes because we love to promote your independence and well-being.

Our in-house rehabilitation services uses the best professional care practices to ensure our residents receive the highest level of personalised service available. We will always go the extra mile available to help and support you when the need arise.

2

24/7 Availability

We can provide at these times: few hours a day, 24 hours, Weekends, 7 days a week and live-in.

To discuss your care needs cost or find out more, please call
Glow Healthcare Services: +44 208 829 9812

3

Excellent Quality of Life
We have an array of social, recreational religious activities within our bright and
cheery surroundings that allow residents to enjoy their stay.

Our Values

We have built a professional reputation that is well organised, smooth and efficient based on the services we provide to individuals within the community we serve. In addition, the services Glow Healthcare team provide are created by us to meet the needs of individuals.

We are compassionate and will maintain confidentiality to the highest level as well as pay particular attention to those things our clients value.

Integrity

We believe integrity is the foundation of our individual and corporate actions that drives our care delivery of which we are proud. We are a responsible organisation committed to the health and safety of people, protection of the environment, and compliance with laws, regulations and company policies. We are honest, trustworthy, respectful, ethical in our care service delivery and honour our commitments

Care

Glow Healthcare Services provides care for all residents because it is one of the most important qualities in building trust with them. Being kind is a way all individuals and families under our care understand caring. As a leading health care provider, we pay particular attention to what our residents values most and this is an important element in their healing process.

Our range of services include providing care services for children, young people with different ailments, the Elderly, guiding families through life’s challenges and liaison with the NHS Integrated network,

TOGETHER WE CAN REACH OUT AND TOUCH THE LIVES OF THOSE IN NEED

Respect

Working together with our service users. Service Users comes first in everything we do. We value every person – whether service users, their families or staff – as an individual, respect their aspirations and commitments in life and seek to understand their priorities, needs, abilities and limits

Excellence

We have passion for improvement, involving people in all aspects of the service, attaining quality outcomes for support, evidence of quality in self-assessment and auditing excellence. One thing that has never been in doubt is our unwavering commitment to keeping our residents safe. This is one good reason Glow Healthcare Services have been rated as Good or Outstanding by the CQC.

During Covid-19, we have provided safe visiting facilities, PPE for residents, staff, visitors and regular testing to reduce isolation, daily activities for all residents, enhanced cleaning in our care home and supporting social interaction for everyone.

We listen to the government and NHS advice and take them seriously. Also, we take time to learn and improve the way we offer services. We are very committed to embodying best practices in the services we provide.

Glow Health Care Services Response to Covid-19 Outbreak
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